Terms and Conditions of Use
These Terms and Conditions (“Terms”) govern your use of the website and services provided by LindCo Packaging (“we”, “our”, or “us”). By accessing our website or purchasing our products, you agree to be bound by these Terms.
1. General
- These Terms apply to all users of our website, including browsers, customers, and merchants.
- By using our website, you confirm that you are at least 18 years old or accessing under the supervision of a legal guardian.
- We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.
2. Products and Services
- We specialise in protective and ready-to-use packaging materials for e-commerce, logistics, and business use.
- All product descriptions, specifications, and pricing are subject to change without notice.
- While we aim for accuracy, we do not warrant that product descriptions or other content are error-free, complete, or current.
3. Orders and Acceptance
- All orders placed through our website are subject to acceptance and availability.
- We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, stock limitations, or suspected fraud.
- Once an order is placed, you will receive a confirmation; however, this does not guarantee acceptance until the order is processed and dispatched.
4. Pricing and Payment
- All prices are listed in Australian Dollars (AUD) and may be subject to Goods and Services Tax (GST) where applicable.
- Payment must be made in full at the time of purchase unless otherwise agreed.
- We offer secure payment options both online and in-store.
- We do not store your payment information. Payments are processed through trusted third-party payment providers.
5. Shipping and Delivery
- We offer bulk and discounted flat-rate delivery options across Australia.
- Delivery timeframes are estimates only and may vary due to external factors.
- Risk in the goods passes to you upon delivery.
- It is your responsibility to ensure accurate delivery details are provided.
6. Returns and Refunds
- We offer a 30-day return policy, subject to the following conditions:
- Items must be unused and in original condition
- Returns must be requested within 30 days of purchase
- Proof of purchase is required
- Refunds or exchanges will be processed once returned goods are inspected and approved.
- Custom-made or printed products may not be eligible for return unless faulty.
7. Custom Orders
- Custom sizing and printing services are provided based on customer specifications.
- Customers are responsible for ensuring all artwork, dimensions, and details are accurate before approval.
- Once production has commenced, changes or cancellations may not be possible.
- We are not liable for errors approved by the customer prior to production.
8. Use of Website
You agree not to:
- Use the website for unlawful purposes
- Interfere with website security or functionality
- Transmit malicious software or harmful code
- Attempt unauthorised access to our systems
We reserve the right to restrict or terminate access for users who breach these Terms.
9. Intellectual Property
- All content on this website, including text, images, logos, and designs, is the property of LindCo Packaging or its licensors.
- You may not reproduce, distribute, or use any content without prior written consent.
10. Limitation of Liability
- To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- Our liability is limited to the replacement or refund of the purchased product where required under Australian Consumer Law.
Nothing in these Terms excludes your rights under the Competition and Consumer Act 2010 (Cth).
11. Warranties and Consumer Guarantees
- Our goods come with guarantees that cannot be excluded under Australian Consumer Law.
- You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect and handle your personal information.
13. Third-Party Links
- Our website may include links to third-party websites.
- We are not responsible for the content, policies, or practices of these external sites.
14. Governing Law
- These Terms are governed by the laws of New South Wales, Australia.
- Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of New South Wales.
15. Contact Information
For any questions regarding these Terms and Conditions, please contact:
By email to: info@lindcopackaging.com.au
Or send us a message online